With over 20 years of experience in delivering business solutions, we have designed, delivered, maintained and helped optimise hundreds of workflow processes.
We do not only have deep vertical expertise that can help you speed up the delivery of workflow-powered applications, but we can also help you identify bottlenecks and pain-points in your existing BPM processes.
Powerful process mining tools can extract unique insights from existing process logs and identify where benefits can be delivered by elimination of redundant steps, introduction of additional automation, or re-engineering.
Find out how you can breathe new life to your existing investment in process automation and increase operational efficiency with the minimum of additional human and capital expenditure.
BPM & Workflow expertise
Business Process Management is widely considered the most effective tool for increased operational efficiency and accuracy. No matter the department, level of automation afforded, or number of discreet steps, modern BPM tools can dramatically increase speed and accuracy of execution as well as greatly allow you to scale out your processes.
The very task of mapping an existing, formal or informal, business process in a BPM tool helps business users and management immediately identify opportunities for optimisation, time and resource utilisation efficiencies.
This is one of the reasons why it is important that you work with specialists who has experience not just in mapping existing business processes to your BPM tool of choice but possess business vertical expertise in the specific industry where you are active.
With our decades-long work in the services sector, and Financial Services in particular, you can benefit from our ability to bring insights into specific processes and quickly identify bottlenecks and opportunities for optimisation.
A library of 150+ ready-made, or ready-to-customise, BPM processes that cover a wide range of core every-day activities, you will be up and running with modern and adaptable business processes in no time.
Areas of end-to-end coverage:
- Accounting and Payments
- Business Partner Management
- Procurement
- Loans Origination for Corporate and Retail Loans
- Disbursement management
Process mining
Process Mining is a branch of Artificial Intelligence concerned with understanding and improving business processes. Using data from IT systems (ERP, CRM, etc.) process mining can produce the following insights:
Process Discovery & Mapping: Often business processes on paper and reality differ. By data mining we can discover what the real process looks like. Process mining can produce process diagrams in standard notation (BPMN).
Example: Purchasing Process
KPI Measurement: on measures such as time, cost, quality, satisfaction, etc. Process mining can produce historical. Example: delays during processing
Live Alerts: when process performance falls near or below target.
Performance Prediction: knowing when an indicator is likely to turn red before time
Root Cause Analysis: linking the trailing indicator with possible root causes via data correlation and facilitating analysis by visualization.
Process Compliance: identifying deviation from the standard process.
